Generally, we offer FREE Global Shipping on all Orders. But for some Islands or difficult access territories some extra charges can be applied. And we ask for your understanding that we cannot deliver to PO boxes.

All orders are shipped by by express DHL/Fedex/TNT.

LEAD TIME:

Standard order: handle and ship out in 1-2 weeks.

Rush Order: handle and ship out within 1 week.

Delivery time takes 3-7 working days.

Your Account on candyneon.com provides you a time log with all updates. Also you will be notified when its fulfilled. When tracking is uploaded, you can also track your order with tracking number.

The lead time is unstable especially in holidays. We’ll update our lead time if necessary, so please refer info showed on order page.

CUSTOM DUTY FEE:

*Our customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.